We recover data from physically or logically damaged external hard drives of any make or model. Count on us and rest assured.
+150K
cases
resolved
95%
success
in cases
4.9
out of 5, our average in
+ 900 reviews
Who trusts our work:
In the vast majority of cases, when an external hard drive stops working, the recorded data is still intact and can be recovered with the right tools.
Tools and experience of more than a decade allow our lab to work with a very high 95% success rate in external hard drive recovery cases.
Learn more about our lab on our WhiteRoom® page
Save time, know the prices
Complexity
Level 1
as of
Brazil: R$970* Portugal: €190*
Complexity
Level 2
as of
Brazil: R$1720* Portugal: €340*
Complexity
Level 3
as of
Brazil: R$5410* Portugal: €570*
+150K
cases
resolved
95%
success
in cases
4.9
out of 5, our average in
+ 900 reviews
Our process
1
You send your device free of charge by express freight or delivery to the reception nearest your home!
2
You receive your budget according to your urgency:
Free quote (48h), priority (24h) or urgency (12h)
3
Once the quote is approved, we start normal or emergency data recovery, according to your choice
4
We deliver your recovered, cleaned and organized data for free, to ensure you have a great experience!
Your Privacy
Our differentials
There are three types of budgets: normal (48h), priority (24h), or urgency (12h). 24/7/365 emergency team recovery.
We offer a free quote and even ship your device, for analysis, from any address in Brazil!
Encryption technologies, to prevent your data from circulating unprotected.
We deliver your recovered, cleaned and organized data for free, to ensure you have a great experience!
LGPD compliance and services that follow the quality, privacy, and security parameters established worldwide.
99% of customers satisfied with our services. The average rating received by Bot customers on social networks is 4.9 out of 5.
Filtering and organizing data
This is where we are unique: we deliver your recovered data clean and organized, to ensure you have a great experience!
We use state-of-the-art equipment and codes to treat and filter the corrupted or irrelevant files generated as a consequence of the recovery processes.
That’s the Bot way.
Testimonials
Serious and extremely professional company. My work External HD simply stopped working and I completely lost access to all the data contained within it. The Bot from the first contact served me very well and they were always super helpful during the process of recovering my work files. Serious work with very agile communication between company/client. HIGHLY RECOMMEND!!!! I got 1.62Tb of data back, as if I had never had problems with a broken External HD. Thanks Bot!
Guilherme Heck
Extreme quality service. The company’s support is excellent, they are always available to clarify our doubts, without counting on the organization throughout the process of performing the service, emails are always sent informing which stage they were in. They also had a lot of patience with me, because as the HD was my work, the bureaucracy for payment was greater. And in the end they even sent the HD with the recovered data by mail at no cost, since I’m not from Belo Horizonte.
Geizi Félix
Sensational!! Needed an emergency and the only one I found with great references, and they perfectly fulfilled what was promised. Without a doubt the best! With everyone I called, there were several obstacles and uncertainties in the recovery after my explanation of the fact that happened to my HD. The Bot was the last attempt to solve my problem, and after explaining what had happened again, hearing the attendant say from the descriptions we would have about an 80% chance of recovering all files. Didn’t give another one. They were 100% recovered.
Thiago Dias
The HD of my notebook failed to read, I took in two assistants here in RJ, in which I reported total loss of data !!!! I searched for companies on Instagram and met Bot, who promptly attended me with professionalism, practicality and objectivity … There was recovery of almost 100% of the data!!!! I take this opportunity to thank the whole team and say that it was very worthwhile trusting you to recover ALL my data! I highly recommend Bot! Excellent work!!!!!! Thanks Filipe and Eduardo for the special attention in my case!!!
Fernanda Cohen
1- Turn off
Always turn off your computer or device to prevent further damage.
After the problem, any action on the device can destroy the data.
2- Strange noises
If your device is making strange sounds, it may have mechanical problems.
Insisting can cause irreversible damage.
3- Formatted or deleted files
If you have deleted or had files formatted, do not use software, etc.
The more activity on the device, the greater the damage can be.
São Paulo – Santo André – Coimbra – Rio de Janeiro – Belém – Porto – Lisbon – Florianópolis – Braga – Campinas – Jundiaí – Vitória – Belo Horizonte – Brasília – Goiânia – Porto Alegre – Salvador – Fortaleza – Manaus – Recife – Curitiba – Guarulhos
We offer different delivery options for the recovered data, depending only on the total amount:
For up to 2GB of recovered data, the data is sent to a secure server, and we send a download link to you by e-mail.
For up to 60GB of recovered data, the data is copied onto a Bot flash drive at no additional charge.
For 60GB or more of recovered data, it is necessary to write it to an external HD or HDD. You can bring a new or used hard drive with enough space available, or you can purchase one with Bot. We have options of 1TB, 2TB, 4TB, or larger, and we are happy to help you choose the best option for your needs.
Bot and even no data recovery company can recover 100% of the cases it receives. This is because there are conditions where even the best existing methods cannot work. In cases where there has already been improper opening and tampering with the device and cases that have gone through many recovery companies without success are 2 examples.
Here at Bot we manage to maintain a very high average recovery rate of 95% of the cases we receive, but of course this can be affected by many factors. For this reason, we can only talk about the real possibilities of each case after analysis and budgeting for the laboratory.
Units in Portugal
Units in Brazil
São Paulo | Guarulhos | ABC Paulista | Jundiaí | Campinas | Rio de Janeiro | Belo Horizonte | Vitória | Brasília | Goiânia | Curitiba | Florianópolis | Porto Alegre | Salvador | Recife | Fortaleza | Belém | Manaus
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