recuperar videos dvr

DVR (CCTV) Data Recovery

Our lab has a team of experts in recovering inaccessible video recordings from damaged, scrambled or deleted DVR or NVR.




in cases


out of 5, our average in
+ 900 reviews

Who trusts our work:

Let us help you have peace of mind when the unthinkable happens!

recuperar videos nvr

Bot can recover DVRs (CCTV) that have suffered losses such as:

  • Video recordings formatted intentionally or accidentally
  • DVR HD (CCTV) making strange noises or clicking (head banging)
  • Video recordings deleted intentionally or accidentally
  • DVR HD failure (CCTV)
  • Fire, water or other physical damage
  • DVR HD (CCTV) asking to format or not recognizing
  • DVRs with connection errors or that have suffered hacker attacks
  • And much more

Microparticle Precision

There are more than 50 file systems for DVR, NVR, mDVR, CCTV, etc. Many of them with encryption or other encryption and therefore a laboratory with many specialized tools is needed.

Bot recovers inaccessible video from CCTV DVRs of many different manufacturers with any data loss problem.

Learn more about our laboratory in our WhiteRoom® page

recuperar dados cftv

Save time, know the prices

Diagnosis is 100% free of charge

Level 1

as of

Brazil: R$970* Portugal: €190*

Level 2

as of

Brazil: R$1720* Portugal: €340*

Level 3

as of

Brazil: R$5410* Portugal: €570*




in cases


out of 5, our average in
+ 900 reviews

*These prices are estimates based on the cases we handle on a daily basis. However, they can vary depending on the complexity of the job. The only way to be completely sure how much it will cost is through our diagnosis (urgency or 100% free). Start the process here.

For us, recovering your data is recovering your history

Our process

Your data back in 4 steps. See how simple it is!


You send your device free of charge by express freight or delivery to the reception nearest your home!


You receive your budget according to your urgency:
Free quote (48h), priority (24h) or urgency (12h)


Once the quote is approved, we start normal or emergency data recovery, according to your choice


We deliver your recovered, cleaned and organized data for free, to ensure you have a great experience!


Your Privacy

Is your data safe?

Our differentials

Why choose us

Deadlines according to your urgency

There are three types of budgets: normal (48h), priority (24h), or urgency (12h). 24/7/365 emergency team recovery.

Free shipping and quotation

We offer a free quote and even ship your device, for analysis, from any address in Brazil!

Protected Data Delivery Option

Encryption technologies, to prevent your data from circulating unprotected.

Careful delivery

We deliver your recovered, cleaned and organized data for free, to ensure you have a great experience!

Privacy and Security

LGPD compliance and services that follow the quality, privacy, and security parameters established worldwide.

Great reputation

99% of customers satisfied with our services. The average rating received by Bot customers on social networks is 4.9 out of 5.

Filtering and organizing data

We know that losing your data can be hopeless! But receiving your data should be a joy

This is where we are unique: we deliver your recovered data clean and organized, to ensure you have a great experience!
We use state-of-the-art equipment and codes to treat and filter the corrupted or irrelevant files generated as a consequence of the recovery processes.

That’s the Bot way.


Recovered Stories

3 Tips to Increase Data Recovery Success


1- Turn off

Always turn off your computer or device to prevent further damage. 

After the problem, any action on the device can destroy the data.


2- Strange noises

If your device is making strange sounds, it may have mechanical problems.

Insisting can cause irreversible damage.

icone-delete-file copy

3- Formatted or deleted files

If you have deleted or had files formatted, do not use software, etc.

The more activity on the device, the greater the damage can be.

More than 26 service centers spread throughout Brazil and Portugal

São Paulo – Santo André – Coimbra – Rio de Janeiro – Belém – Porto – Lisbon – Florianópolis – Braga – Campinas – Jundiaí – Vitória – Belo Horizonte – Brasília – Goiânia – Porto Alegre – Salvador – Fortaleza – Manaus Recife – Curitiba – Guarulhos


What do you need to know?

The price of the recovery service varies depending on the complexity of the problem and is not related to the capacity of the device or the amount of data to be recovered. To determine the price, it is necessary to perform a detailed analysis of the electronic/mechanical structure of the device, assess the damage caused, identify the possibilities of recovery, and evaluate the details required to perform the service. For full transparency, we have created a page that shows the initial prices of the services: prices of data recovery services.
  • In cash with a 5% discount via bank transfer or PIX;
  • Payment in up to 12 installments without interest on the credit card;
  • We also accept payment by bank payment slip (clearing time: 1 to 2 working days).

We offer different delivery options for the recovered data, depending only on the total amount:

  • For up to 2GB of recovered data, the data is sent to a secure server, and we send a download link to you by e-mail.
  • For up to 60GB of recovered data, the data is copied onto a Bot flash drive at no additional charge.
  • For 60GB or more of recovered data, it is necessary to write it to an external HD or HDD. You can bring a new or used hard drive with enough space available, or you can purchase one with Bot. We have options of 1TB, 2TB, 4TB, or larger, and we are happy to help you choose the best option for your needs.

Bot and even no data recovery company can recover 100% of the cases it receives. This is because there are conditions where even the best existing methods cannot work. In cases where there has already been improper opening and tampering with the device and cases that have gone through many recovery companies without success are 2 examples.

Here at Bot we manage to maintain a very high average recovery rate of 95% of the cases we receive, but of course this can be affected by many factors. For this reason, we can only talk about the real possibilities of each case after analysis and budgeting for the laboratory.