Bot Data Recovery’s reputation
There is a safer way to assess the reputation of a data recovery company and avoid false impressions. Nowadays, on the main sites, fake reviews can easily be created using fake profiles, which is why checking other platforms and questioning the lab’s internal processes is so important. On this page, we show you everything you need to know before choosing a company to trust with your data.
At Bot, we invest in and highlight the Trustpilot for being the most demanding, secure and reliable review platform in the world. Its rigorous moderation, active artificial intelligence (AI) against fake profiles/reviews combined with the requirement for proof of purchase, guarantees that all reviews are authentic and come from real customers. All for the truest and most accurate representation of the customer experience.
Transparency to the end
During the data recovery process, there are many unpredictable and complex steps. For this reason, the customer should always have easy access to those responsible for resolving any possible issues quickly.
The main review sites can easily be flooded with fake reviews. Competitors and fake profiles evaluate companies negatively or positively without the need for proof of purchase.
Many companies demand full payment for the service at the beginning of the process, exempting themselves from the risks. Ask the competing companies about payment times and how the recovered data will be checked.
It is common to lose some percentage of data in the recovery process. Damage can be 5%, 30%, 70% or more and this depends solely on the device. Avoid companies that don’t clarify these situations in documents.
In Brazil, the most popular complaints site is Reclame Aqui. Naturally, this is a place that only concentrates complaints (we’ve taught you how to evaluate compliments above) and companies always try to hide their profiles. We encourage the opposite: take a look at our profile here and compare the number of complaints among the other companies in this market.
Before hiring services, ask for references from relevant companies. Another simple and effective tip: contact the Facebook profiles that have rated the company(see our profile). In addition to answering questions about that customer’s experience, you’ll know whether or not it’s a fake profile. Keep an eye out!
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