When a hard drive starts to fail, getting your data back can seem like a major headache. Fortunately, it doesn’t have to be complicated, especially if you leave the recovery to experts.
If your hard drive from this brand has failed and the files matter, see Bot’s hard drive data recovery, done in our own lab.
In this article, you’ll learn a little more about Toshiba hard drives, the most common faults they develop, how to deal with them and, if necessary, how to start the data recovery process with Bot.
What does Toshiba make?
Toshiba is a Japanese multinational that operates in electronics, home appliances, information technology and communications equipment and systems, among other markets.
Founded in 1939, it is a well-established brand worldwide, and among its many products are hard drives and other storage devices.
Over the decades, the company has expanded its business considerably and become one of the largest manufacturers of a wide range of equipment.
Today, Toshiba is one of only three hard drive manufacturers left in the world, alongside Seagate and Western Digital (Samsung’s and Hitachi’s hard drive businesses were taken over by Seagate and Western Digital, respectively).
Why can you lose data from a Toshiba hard drive?
Data stored on a hard drive can be lost for a number of reasons, such as:
- Accidentally deleting files;
- Formatting the hard drive without a backup;
- A lost partition;
- File system corruption;
- Viruses;
- Physical damage caused by power surges, drops, knocks, etc.
Most common faults with Toshiba hard drives
In general, the most common faults in Toshiba hard drives are the same ones any hard drive can suffer, such as:
Hard drive corruption
A number of problems can cause a hard drive to become corrupted, such as a virus or the system shutting down abruptly because of a power cut.
Accidental formatting
It happens more often than you might think: you format a hard drive by mistake. The problem can be even worse if the drive was formatted with a file system that the computer’s operating system can’t read. If this happens, stop using the drive and don’t save anything new to it, so you don’t overwrite the data.
Unexpected shutdowns
As mentioned above, unexpected shutdowns can cause hard drive problems. If the power is cut while the drive is reading or writing, the data being written can be corrupted, and power surges can damage the drive’s electronics, making it harder to read the stored data and write new data.
Can data be recovered from a Toshiba hard drive?
Yes. In many cases, it is possible to recover data from a faulty Toshiba hard drive. If the drive has failed for the first time and has not been tampered with, the chances of recovery are usually good.
However, depending on the drive’s age and how many times it has failed before, it may be reaching the end of its useful life, and in that case it is not worth trying to repair the drive itself: the priority is getting the data off it.
If you suspect your drive is about to stop working altogether because it has already shown several errors, back up your data as soon as possible.
How much does it cost to recover data from a Toshiba hard drive?
The cost of recovering data from a Toshiba hard drive depends on how complex the case is. Some recoveries are simple, need fewer steps and use fewer resources, which makes the service more affordable.
In more complex cases, such as when the drive has to be opened in a Class 100 (ISO 5) cleanroom, the price depends on the procedures required.
For an idea of what Bot charges, see our pricing page.
How do I recover data from a Toshiba hard drive?
If the drive is working normally and the problem is logical (deleted files, accidental formatting, a lost partition), you can first try recovering the data at home with commercial data recovery software, such as Wondershare Recoverit or EaseUS. Install the program on a different drive and save the recovered files to another device, never to the drive you are recovering from. If the drive clicks, makes strange noises or isn’t detected, don’t use software: switch it off and contact a lab.
Bear in mind that the free versions of these programs only offer limited recovery, and you have to buy a license to run a deeper scan and actually recover the data. Even then, success is not guaranteed.
Read more: 11 ways to recover a formatted disk and its files
If you still can’t get your files back after trying recovery software, it’s time to turn to a specialist service such as Bot.
To start data recovery with Bot, you first need to drop off or send the device to us so that our technicians can diagnose the problem and give you a quote for the recovery.
To do this, just fill in the form, choose how you want to get the device to us and give us a few details about it, so that we can carry out a free standard diagnosis and send you a quote.
There are two ways to get the device to us:
Free collection
We can collect the device from your address by courier, free of charge (islands not included).
Drop-off at one of our reception points in Lisbon, Coimbra, Porto and Braga
If you’d rather not send the device, you can drop it off in person at one of our reception points, or ask someone else to do it for you. We have reception points in Lisbon, Coimbra, Porto and Braga.
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Conclusion
Recovering data from a Toshiba hard drive doesn’t have to be complicated. If your device needs specialist help, don’t hesitate to talk to Bot. We specialize in recovering data from faulty hard drives, with more than two decades of experience and more than 200,000 cases.
You can also reach us on X (Twitter) and Instagram, with 24/7 support.
